Confirm the reporting period
Q1 covers January–March, Q2 April–June, Q3 July–September, and Q4 October–December. The corresponding due dates are April 30, July 31, October 31, and January 31.
Practical reporting guide
Prepare a San Diego STRO report step by step.
A clean quarterly submission starts before Accela: identify the right period, gather every reservation source, reconcile the dates, and preserve the support behind the final number.
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Preparation checklist
Five checks before City entry.
These steps make the quarterly number easier to explain, reproduce, and correct before it reaches the portal.
Gather every source
Export reservation activity from every platform used by the dwelling and include direct bookings. A partial source set creates a partial annual-utilization picture.
Normalize reservation dates
Verify check-in, checkout, status, and reservation identity. Investigate invalid ranges, duplicate records, and conflicting versions.
Apply the quarter rule
Assign a cross-boundary stay to the checkout quarter as one whole reservation. Do not split its nights between quarters.
Review and retain support
Compare the calculated booked days with the underlying reservations, save the report records, submit in Accela, and retain the records required by current City rules.
Verify against the source
City STRO page ↗This workflow summarizes the City’s public materials. Review the host reporting guidelines and submission guide before filing.
Quality control
A clean total is not enough. It should be traceable.
A useful report review shows what counted, what did not count, and why.
Qualifying stays
Keep the reservation identifier, check-in, checkout, nights, and source next to the quarter total.
Cancellations and other periods
Preserve excluded rows rather than silently deleting them so the source-to-total bridge remains understandable.
Conflicts needing judgment
Resolve duplicate identifiers, overlapping stays, one-night activity, invalid dates, and inconsistent source versions before entry.
Reporting FAQ
Answers for the awkward rows.
When facts are unclear, pause and verify rather than forcing the record into a clean-looking total.
Which quarter receives a reservation that crosses the boundary?
Under the City’s host reporting guidelines, a reservation crossing two quarters is reported in its entirety in the quarter when the guest checks out.
Should canceled reservations count toward booked days?
Quarterly STR excludes canceled and no-show rows from its booked-day calculation and keeps the exclusions visible for review. Always verify source status fields and City guidance.
Can I use only one booking platform export?
Only if it represents all activity for the licensed dwelling. If reservations came from multiple platforms or direct bookings, include every source before relying on the total.
Is Quarterly STR affiliated with the City of San Diego?
No. Quarterly STR is independent preparation software. The City website, ordinance, published guidance, and Accela portal remain authoritative.
Run the checklist against the real exports.
The free readiness scan checks each source and shows redacted issue categories. A paid report includes the exact, traceable reconciliation, audit CSV, and—when the records reconcile—a neutral PDF supporting document.